eviivo is proud to present the winners and finalists
of the eviivo Gold and Friendliest Awards 2011

These two prestigious awards were launched last year to recognise and reward the excellence of small, independent accommodation businesses throughout the UK.

The eviivo Gold Award and the eviivo Friendliest Award are based on the reviews from genuine guests who have stayed in the featured accommodation. All properties using eviivo frontdesk® are eligible for these awards - all is needed is a minimum of 10 guest reviews received during the year and the rest is down to the feedback and opinion published by the guests.

Throughout 2011, over 356,300 reviews were collected by 4,670 properties and the overall rating score was 4.4 out of 5. Other average scores for reviews categories were:

4.7 out of 5 - friendliness
4.6 out of 5 - staff service
4.6 out of 5 - booking process
4.5 out of 5 - breakfast quality
4.5 out of 5 - cleanliness
4.5 out of 5 - location
4.3 out of 5 - value for money
4.2 out of 5 - rooms
4.1 out of 5 - facilities

Please click here to view the full criteria and email us at marketing@eviivo.com if you have any questions or feedback.

eviivo Gold Awards 2011 Winners

South West Bagbury Byre Bude
South West Frog Street Farmhouse Taunton
South East Meerut Brockenhurst
East of England Hairy Pig Bed & Breakfast Norwich
Midlands The Old Rectory Pembridge Leominster
Yorkshire Seafield Guest House Filey
North East The Farm House Guest House Belford
North West Wall Hill Farm Guest House Northwich
Wales Alltybrain Farm Cottages Brecon
Scotland JacMar B&B at 23 Ayr
Northern Ireland Studio 101 Bangor

eviivo Friendliest Awards 2011 Winners

South West Frome Dale Wool
South East Little Mead B&B Winchester
East of England Sibton White Horse Inn Saxmundham
Midlands Buckle House Alcester
Yorkshire Crab Pot Cottage Flamborough
North East Springdale House Redcar
North West Pack Horse Inn New Mills, High Peak
Wales The Grove Llanfairfechan
Scotland Links Lodge Lossiemouth
Northern Ireland Groarty House & Manor Bed & Breakfast Londonderry

eviivo Gold Awards 2011 Finalists:

South West Lodge Farmhouse Bed & Breakfastr Salisbury
South West The Bradley Guest House Cheltenham
South West Camelot House Blue Anchor Bay
South West Elmdene Hotel Torquay
South West The Finches B&B Marlborough
South West The Old Joinery Calne
South West The Langbury Minehead
South West Little Widefield Farm Okehampton
South East Tabsfield B&B Eynsford
South East Gate House Bed & Breakfast Banbury
South East Kester House B&B Battle
South East The Old Vicarage Sittingbourne
South East The Avenue B&Be Southampton
East of England Oak Farm Barn Bury St Edmunds
East of England Bluebell Barn B&B Norwich
East of England Heronby Bed and Breakfast Belaugh
East of England Hamiltons Boutique Hotel Southend on Sea
Midlands Grove House Meriden
Midlands Grove Farm House Shrewsburyn
Midlands Murefield Whitchurch
Midlands Shepherds Row West Haddon
Yorkshire The Lodge at Birkby Hall Brighouse
Yorkshire Stuart House Hotel Scarborough
Yorkshire Throapham House Sheffieldn
North East Hemmel Bed and Breakfast Wooler
North East My Way Guesthouse Durham
North East Sycamore House Alnwick
North East The Acorns Alnwick
North West Beachcomber Hotel Blackpool
North West Cross Farm Cottages Downholland
North West Ravenscroft Windermere
North West Birchleigh Guest House Grange-over-Sands
North West Powe House Keswick
Wales Glangwili Mansion Llanllawddog
Wales Mellieha Guest House Amroth
Wales Plas Hen Country Guest House Bonvilston
Wales Pwllgwilym Holiday Cottages and B&B Builth Wells
Wales Wernddofn Boncath
Wales Oakfield House Bed and Breakfast Betws-Y-Coed
Wales Betws Inn Bed and Breakfast Caernarfon
Scotland Allburys Boutique B&B Edinburgh
Scotland Arden Country House Linlithgow
Scotland Braidmead House Irvine
Scotland Cauldburn House Linlithgow
Scotland Redshill Bed & Breakfast and Self Catering Accommodation Haddington
Scotland Hamilton House Dumfries
Northern Ireland Pinetrees Bed & Breakfast Ballymoney

eviivo Friendliest Awards 2011 Finalists:

South West The Gables Porlock
South West Frogwell B&B Nr Dartmouth
South West Manor Farm B & B Marlborough
South West The Edgcumbe Bude
South West Leigh House Axminster
South West Easton Court Paignton
South West Amberton Porlock
South West Livermore Farm Exeter
South West Sedgehill House Salisbury
South West Westwood Ilfracombe
South West Overtown Manor Swindon
South West Damson Cottage B&B Lacock
South East Little Paddock Ringwood
South East The Old Town Guest House Hastings
South East The Manse Eastbourne
South East The Birkdale Shanklin
South East Regis Bed and Breakfast Wantage
South East Copperfields Vegetarian Guest House Broadstairs
South East Guest and the City Brighton
South East The Old Store Guest House Chichester
South East Seaspray Guest House Hastings
South East Amanda House Canterbury
East of England The Barns at Thorpe Market Thorpe Market
East of England Homelye Farm Courtyards B&B Great Dunmow
East of England Danes House Aldeburgh
East of England Cheriton House Houghton
East of England The White Lodge Great Yarmouth
Midlands Manor Hill House Bromsgrove
Midlands York House BnB Grantham
Midlands Kegworth House Hotel Kegworth
Midlands The Old Bakers Cottage B&B Burton-on-Trent
Yorkshire Poppy Cottage Guest House Skipton
Yorkshire High Tor Guest House Whitby
Yorkshire Aidansdale Hotel Bridlington
Yorkshire Cherries Guest House Filey
Yorkshire The Swallow Bridlington
North East Gun Rock Seahouses
North East Lily Hill Farm Barnard Castle
North East Primrose Cottage Berwick Upon Tweed
North East Coach House Hexham
North East Northumbrian House Berwick-upon-Tweed
North East The Stables Lodge Newcastle Upon Tyne
North East The Old School Alnwick
North East Fairshaw Rigg Hexham
North West No 1 Guest House Carlisle
North West Branston Lodge Blackpool
North West Churton Heath Farm B&B Chester
North West Holme House Hebden Bridge
North West Hilltop House Starbotton
North West Redstone Guest House Blackpoolr
North West Dunsford Guest House Keswick
North West Birkdale Guesthouse Southport
North West The Pembroke Guest Accommodation Blackpool
Wales Peterwell House Lampeter
Wales Wogan House Saundersfoot
Wales Melyn-y-Gors Near New Quay
Wales Gwynfa Guesthouse Llandudno
Wales Little Langland Hotel Swansea
Wales Borders B & B Pembroke Dock
Wales Eirianfa B&B Llanrhaeadr-Ym-Mochnant
Wales St Hilary Guest House Llandudno
Scotland Kildrummy Inn Alford
Scotland The Burnside Guest House Ayr
Scotland Rosemount Guest House Kippford
Scotland Inverlea Guest House Ayr
Scotland Six Brunton Place Edinburgh
Scotland Durn House Portsoy
Scotland Kilmalyn Fort William
Scotland Seaholm Bed and Breakfast North Berwick
Scotland Ashbank Guest House Falkirk
Scotland Drynachan Bed & Breakfast Invergarry
Scotland The Millers Guesthouse Bishopton
Scotland Cherrybank Guest House Perth
Northern Ireland Rose Park House B&B Londonderry

*Criteria for the eviivo Gold and Friendliest Awards 2011:
1. eviivo Gold Award: highest overall guest rating scores in 2011 for each regional category. Properties must have received 10 or more reviews through the eviivo Guest Review Programme between 1 January 2011 and 31 December 2011. 2. eviivo Friendliest Award: highest Friendliness guest rating scores in 2011 for each regional category. Properties must have received 10 or more reviews through the eviivo Guest Review Programme. The following criteria apply to both categories and are combined with the scores in 1 and 2 above. 3. Highest guest rating scores in other eviivo Guest Review Programme categories (Rooms, Value, Cleanliness, Facilities, Staff service, Location and Breakfast). 4. Compliance with eviivo's online retail guidelines and principles, online booking best practice (e.g. availability checker or 'Book Online' button on website homepage and/or tariffs page) and quality of website (user experience, photographs and descriptions). Note: Final decision on the awards review and selection process to be made at the sole discretion of the eviivo panel.